Return and Refund Policy

Thank you for shopping Masterpiece. We appreciate your business and want to ensure you are delighted with your purchase. Please read this Return and Refund Policy carefully before making a purchase.

Digital Products

Due to the nature of digital products, all sales are final and non-refundable once the product has been downloaded, accessed, or delivered electronically. This includes but is not limited to:

  • Software downloads
  • E-books
  • Digital subscriptions
  • Online courses
  • Digital memberships
  • Downloadable music or videos
  • Digital gift cards or vouchers

Refund Exceptions

In certain circumstances, we may offer refunds or exchanges for digital products if:

  1. The product is defective or damaged: If you receive a defective or damaged digital product, contact us immediately at [okinternationalpvtltd@gmail.com] with details of the issue. We will work with you to resolve the problem as quickly as possible.
  2. Duplicate purchases: If you accidentally purchase the same digital product multiple times, don’t hesitate to contact us within 24 hours of the transaction for a refund of the duplicate purchase. We may require proof of purchase to process the refund.

Refund Process

To request a refund for a qualifying purchase, please contact us at okinternationalpvtltd@gmail.com with your order details and reason for the refund request. We will review your request and notify you of the approval or rejection of your refund.

If your refund request is approved, the refund will be processed to the original method of payment within a reasonable timeframe. Please note that it may take several business days for the refund to appear on your credit card statement, depending on your financial institution.

Contact Us

If you have any questions about our Return and Refund Policy or need assistance with a refund request, please contact us at okinternationalpvtltd@gmail.com. Our customer support team is here to help!

Last Updated: [02/02/2024  [Kirloskar Road] [Belgaum, Karnataka,590001] [Email: okinternationalpvtltd@gmail.com] [Phone: 99644-99466